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Hiring: Field Service Technician

Hiring: Field Service Technician






Drake Controls is looking for a committed startup and controls engineer wishing to join a dynamic team working primarily in Houston, or in Buena Park, California.  Relocation packages available on request. The ideal candidate should have 5 years+ of experience in commissioning rotating equipment control systems (Turbines, Compressors, Expanders, Generators, etc.).  Experience in Woodward controls products (2301, Peak 150, Woodward 505, MicroNet, EasyGen) is a definite advantage.

If you are interested in a company that respects its people, pays well, and offers exceptional benefits, please email your resume to careers@drakecontrols.com.

Job description

Install, configure, and commission Woodward control systems and software for industrial steam and gas turbines at the customer’s location.

Essential Functions

  • Prepare for a trip by studying drawings, schematics, manuals, software, and other pertinent information to determine the best solution and proper tools for system setup or problem resolution.
  • Consult with customers, field service dispatchers, and peers to define the scope of work for projects.
  • Use Woodward hardware and software to analyze malfunctions, configure systems, and tune/adjust dynamics.
  • Instruct customers in operating and servicing Woodward equipment and associated scope of supply.
  • Consult with engineering to resolve problems in order to meet and exceed customer expectations.
  • Prepare service/warranty reports and other relevant job-related paperwork for customers and internal distribution in a timely manner.
  • Escalate product improvement opportunities and customer feedback to engineering and management.
  • Ensure that open items remaining after returning from job site are properly communicated or handed-over to the appropriate parties.

Other Functions

  • Work with field service dispatchers to define timeline and travel logistics.
  • Periodically perform corrective and preventative maintenance of installed equipment.
  • While in the office between field service assignments, the engineer will:
    • Provide technical support to customers.
    • Assist engineers with projects.
    • Perform product testing.
    • Attend project Kick Off and Lessons Learned meetings with engineering, sales, and customers.

Working Conditions

  • Industrial and isolated locations.
  • The job mainly requires hands-on activities at customer locations, which may lead to exposure to noise, chemical solutions, dust, extreme temperatures, heights, and other hazardous conditions.

Physical Demands

  • Travel required, both domestic and international.
  • Must be able to travel on short notice.
  • Irregular work hours and extra hours expected.
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