Woodward to Implement Quality Parts Program
Effective Sunday, November 1, 2015, Drake Controls is implementing Woodward’s new Quality Parts Program policy to reduce the services performed by non-authorized service shops. This would limit the sale of sub-components for repairs or overhauls of Woodward products to only Woodward qualified organizations. This will NOT limit the sales of controls. If you have any questions, or wish to be qualified, please do not hesitate to contact Doug Long at dlong[at]drakecontrols[dot]com or call 877-544-5201 toll free.
Woodward’s worldwide network of Authorized Independent Service Facilities (AISFs) provide repair, overhaul, and onsite technical support services for Woodward mechanical governors and actuators. Often, non-authorized service shops try to convince customers that they can perform these same services, usually at a lower price; however, their parts and services do not meet Woodward standards. When performance is not as expected, the customer may blame Woodward. To learn more about the value of obtaining service only from a Woodward authorized service provider, read Woodward’s new Global Support Services Flyer. For additional information about the Quality Parts Program, read Woodward’s Parts Policy Letter.
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